Your Data, Protected
At jljlevo, your privacy matters. This Privacy Policy explains what personal information we collect, how we use it, who we share it with, and the rights you have as a Filipino player on our platform.
Effective Date: January 1, 2026Privacy at a Glance
All data transmitted between your device and jljlevo is protected using industry-standard SSL/TLS encryption. Your account credentials and financial details are never stored in plain text.
jljlevo collects identity documents solely for age verification and anti-money laundering compliance. Your KYC documents are handled with strict confidentiality and stored securely.
jljlevo does not sell your personal data to third parties. Information is shared only with trusted service providers and regulatory authorities as required by Philippine law.
As a player, you have the right to access, correct, and request deletion of your personal data held by jljlevo, subject to applicable legal and regulatory obligations.
jljlevo uses cookies to improve your experience and analyze platform performance. You can manage cookie preferences through your browser settings at any time.
jljlevo processes personal data in accordance with the Republic Act No. 10173 (Data Privacy Act of 2012) and the regulations of the National Privacy Commission of the Philippines.
jljlevo is committed to protecting the privacy and personal data of every player who uses our platform. We understand that trust is the foundation of any good relationship — and that's especially true when it comes to how we handle your information. This Policy has been prepared in compliance with Republic Act No. 10173, also known as the Data Privacy Act of 2012 of the Philippines, and its Implementing Rules and Regulations as administered by the National Privacy Commission (NPC).
This Policy applies to all personal data collected through the jljlevo website, mobile browser experience, customer support channels, and any other interaction you have with the jljlevo platform. It does not apply to third-party websites or services that may be referenced on our platform.
jljlevo acts as the Personal Information Controller (PIC) with respect to the personal data you provide. We are responsible for ensuring that your data is processed lawfully, fairly, and transparently, and that it is kept secure at all times.
When you create a jljlevo account, we collect the following information:
To comply with Philippine anti-money laundering regulations and PAGCOR requirements, jljlevo collects:
When you make deposits or request withdrawals, jljlevo collects transaction-related information including your GCash account reference, PayMaya account reference, bank account details (account name and number), and transaction amounts and timestamps. jljlevo does not store full payment card numbers on its servers.
jljlevo automatically collects certain technical data when you access our platform, including:
When you contact jljlevo's customer support team via email, live chat, or any other channel, we retain records of those communications, including the content of your messages and any attachments you provide, for quality assurance and compliance purposes.
jljlevo uses the personal data we collect for the following purposes:
jljlevo processes your personal data on the following legal bases under the Data Privacy Act of 2012:
jljlevo does not sell your personal data to third parties. We may share your information with the following categories of recipients, strictly on a need-to-know basis:
Cookies are small text files placed on your device when you visit the jljlevo platform. They help us recognize your browser, remember your preferences, and understand how you interact with our site. jljlevo also uses similar technologies such as web beacons and local storage for comparable purposes.
You can manage or disable cookies through your browser settings at any time. Please note that disabling strictly necessary cookies may impair your ability to log in to or use the jljlevo platform. For guidance on managing cookies in your specific browser, refer to your browser's help documentation.
jljlevo retains your personal data for as long as your account remains active and for a period thereafter as required by applicable Philippine law and regulatory obligations. Specifically:
Upon expiry of the applicable retention period, jljlevo will securely delete or anonymize your personal data in accordance with our internal data disposal procedures.
jljlevo implements a comprehensive set of technical and organizational security measures to protect your personal data against unauthorized access, disclosure, alteration, loss, or destruction. These measures include:
While jljlevo takes all reasonable steps to protect your data, no online platform can guarantee absolute security. You are responsible for keeping your jljlevo account credentials confidential and for notifying us immediately if you suspect unauthorized access to your account.
Under the Data Privacy Act of 2012, you have the following rights with respect to your personal data held by jljlevo:
To exercise any of the above rights, please contact jljlevo's Data Protection Officer using the contact details in Section 14. We will respond to your request within the timeframe prescribed by applicable law.
The jljlevo platform is strictly intended for individuals who are 21 years of age or older, in accordance with Philippine law. jljlevo does not knowingly collect personal data from individuals under the age of 21. If we become aware that personal data has been collected from a person under 21, we will take immediate steps to delete that data and close the associated account.
If you are a parent or guardian and believe that a minor has registered on the jljlevo platform, please contact our support team immediately so that we can investigate and take appropriate action.
jljlevo primarily processes and stores personal data within the Philippines. In certain circumstances, personal data may be transferred to or processed by service providers located outside the Philippines — for example, cloud infrastructure providers or game content suppliers operating internationally.
Where such transfers occur, jljlevo ensures that appropriate safeguards are in place to protect your personal data, including contractual data processing agreements that require the recipient to maintain data protection standards equivalent to those required under Philippine law. jljlevo will not transfer your personal data to a jurisdiction that does not provide an adequate level of data protection without implementing appropriate safeguards.
The jljlevo platform may contain references to third-party services such as payment providers. jljlevo is not responsible for the privacy practices of any third-party service. We encourage you to review the privacy policies of any third-party service you interact with in connection with your use of jljlevo.
jljlevo reserves the right to update or amend this Privacy Policy at any time to reflect changes in our data practices, applicable law, or regulatory requirements. Material changes will be communicated to registered players via email notification or a prominent notice on the jljlevo platform prior to the effective date of the change.
Your continued use of the jljlevo platform following the effective date of any amendment constitutes your acceptance of the revised Privacy Policy. We encourage you to review this Policy periodically to stay informed about how jljlevo protects your personal data.
If you have any questions, concerns, or requests regarding this Privacy Policy or the handling of your personal data by jljlevo, please contact our Data Protection Officer:
Email: [email protected]
General Support: [email protected]
Support Hours: 24/7
Please include your registered username and a clear description of your request when contacting us. jljlevo will acknowledge your request promptly and respond within the timeframe required by the Data Privacy Act of 2012.
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